Some countries charge additional customs and duties and customers are responsible for any such charges. We are occasionally asked if we can send packages as gifts to avoid such charges as we understand certain other businesses on Etsy do. To be clear, this is an illegal practice and may additionally subject you, as the customer, to penalties and fines in your own country. Regardless, as a business that strives to be ethical, we are not able to mark your items as gifts with low value on customs forms.
Need to exchange or return anything? Not a problem! We’re sorry your order is anything less than perfect!
If you would like to return an item for an exchange or reimbursement, within 14 days of receiving your order, please contact us and inform us of your order number and the names of the exact items you plan to exchange/return.
We appreciate your understanding – we would not be able to reimburse you for your return shipping cost as we try to keep our prices relatively low.